120 Hours of Uninterrupted High and Low Temperature Stress Tests
All of Moxa's embedded computers have passed at least 120 hours of uninterrupted burn-in and on-off testing to guarantee stable operation under harsh environments and extreme temperatures that range from -40 to 75°C.
5-year Warranty and MTBF greater than 70,000 hours
Generally speaking, IPC players normally provide warranties of only 1 to 3 years. Compare this with Moxa's embedded computers, which are backed by a solid 5-year warranty. Moxa's wide temperature models have an MTBF of 70,000 hours, reflecting Moxa's reputation for providing quality products that work reliably, even when used for demanding industrial applications.
Keep Your RMA Rate Under 1.5%
Moxa's embedded computers keep the RMA rate under 1.5%, which is lower than the average of 2% for other IPC players. Customers can easily get RMA service and trace the status of returned products online with Moxa's e-RMA system. Our customer service staff is happy to provide customers with friendly and immediate service.