ATMs offer the advantage of 24-hour access, but this advantage can be undone if customers do not feel secure when using the facilities. Most banks rely on surveillance and security systems to provide round-the-clock protection for ATM users. This ATM surveillance system uses a thermal sensor, humidity sensor, and video camera to monitor the ATM facility. A local alarm is used to draw attention to the area when necessary. All surveillance data is monitored and recorded at the control center, which is located at a separate facility. Dual Ethernet connections provide redundancy for extra-reliable communication.