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The Remote Management of Rack Servers
 
The globalization of the retail industry brings with it the challenge of devising a reasonable global management strategy that is both practical and scalable. In this case, "practical" means that the solution does not require the implementation of new and expensive software packages, and "scalable" means that as new stores are added to the chain, the only noticeable change is the addition of related data to the management system. You can imagine the following situation. A retail store begins with one location in the United States, expands to another site in the same state, finds it has a great organization, and then continues to expand into other states. As it expands, the business develops a centralized management system that uses modems and regular telephone lines, or for some connections, leased lines. However, expanding into other continents involves much higher telephone and leased line costs.
 
 
The intelligent way of handling this problem is to make use of the Internet, since it reaches onto every continent of the world and associated access charges are "local," in the sense that each Internet access point requires a minimal fee, but long distance telephone and leased line charges can be avoided. As illustrated in the above figure, serial device servers can also play a central role in this global management solution. Each location makes use of one or more rack servers that are managed via a serial console port. By connecting the rack server's serial port to a serial device server, which is then connected to the Internet, a manager stationed in the United States has immediate access to any of the chain store's rack servers, regardless of location. This greatly reduces overall management costs and keeps losses at a minimum due to downtime.
 
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