Self-service Kiosk Overview  
With the change in consumer shopping habits, the self-service kiosk is becoming ever more popular. Self-service kiosks with their easy-to-use and interactive interface provide convenience, instant access to information, and on-the-spot purchasing. One of the significant benefits of kiosks is that it is not necessary to wait for the assistance of store employees or stand in long lines. You can simply touch the screen to pull up a menu of options and then follow the onscreen instructions.  
The Global Market and Self-service Kiosks  
Self-service kiosks can be found in many different industries, including transportation, retail, digital photography, travel, entertainment, communication, financial services, government, health care, and human resources. The following chart shows worldwide installed base and projections for 2007 to 2010.
Consumer shopping habits have changed to become more reliant on self-services kiosks, resulting in a tremendous increase in demand. Self-service kiosks are now a powerful tool that can complement your business strategy in the following ways.  
Build customer loyalty
Meet customer demand and boost customer satisfaction with convenient and quick service to reduce customer waiting time
Improve customer service
Reduce unit cost for customer service
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