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Service Excellence

Technical Support Around the Globe

Moxa’s global network of professional networking experts stands ready to assist and empower customers. Moxa’s branch offices in Europe, the United States, Brazil, the Asia Pacific, India, and China act as regional support hubs, and our distribution and marketing network reaches over 70 countries. This global presence is supplemented by around-the-clock online service, to deliver the highest level of support anywhere and anytime.


Multi-layer Worldwide Technical Support

Regional Branch Offices
  • Onsite troubleshooting
  • Training
  • Testing/demo rooms
Global Distributors
24/7 Online Support
Spotlight on MTSC

Moxa Technical Support Certification (MTSC) ensures that all customers receive the most up-to-date assistance with their Moxa products by constantly updating the expertise of our distributor partners.

To obtain certification, engineers are required to attend regular training sessions led by Moxa’s own technical experts every year, and must pass a series of tests. At present, over 180 distributors are MTSC-qualified.

Learn more about MTSC