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Moxa’s Protocol Gateways with Built-In Troubleshooting Tools Ease Troubleshooting

Aug 09, 2017

  • Product News

Brea, California, August 9th, 2017—Moxa’s MGate protocol gateways offer a built-in set of powerful troubleshooting tools that eases troubleshooting.

Quick and efficient troubleshooting is essential because unpredictable adverse events in a network often result in production and financial losses. When dealing with an issue in a serial-to-Ethernet gateway topology, engineers have to consider troubleshooting both Ethernet and serial protocols. However, while open-source tools are easily available for Ethernet troubleshooting, serial-based protocol troubleshooting lacks such helpful tools. As a result, serial protocol troubleshooting can prove to be a formidable task, frustrating engineers immensely as they waste a substantial amount of time and effort to pinpoint the root cause. Engineers need to find a solution by trial and error, as they don’t have any specific guidelines to follow. Thus, they often find themselves in a dead end.

To address this issue, Moxa’s MGate protocol gateways are enhanced with built-in troubleshooting tools. These tools can range from a communication analysis tool to a protocol diagnostics tool and a traffic monitoring tool. These tools help complete the whole troubleshooting process by locating the issue in a network, checking the status of protocol connections, and monitoring traffic logs to track records.

To learn more, please visit: Also, read this white paper to learn more about troubleshooting methods and their pain points. This white paper also sets out to present a solution that simplifies the troubleshooting of protocol gateways.

Additional Product Information

 To learn more about Moxa's Protocol Gateways, please visit:

About Moxa

Moxa is a leader in edge connectivity, industrial computing, and network infrastructure solutions for enabling connectivity for the Industrial Internet of Things. With over 35 years of industry experience, Moxa has connected more than 102 million devices worldwide and has a distribution and service network to serve customers in more than 85 countries.

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