Moxa Remote Connect Suite

Remote connection management platform for secure remote access

moxa-moxa-remote-connect-suite-image-1-(1).jpg | Moxa

Features and Benefits

  • Security with embedded firewall and whitelist remote access control
  • End-to-end data encryption
  • Auto virtual IP mapping eliminates the need for field IP management
  • Transparent tunnels suitable for existing software tools
  • Flexibility for defining the relation between remote connections
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Moxa Remote Connect (MRC) is an easy-to-use, secure, and versatile networking solution designed to seamlessly bridge field devices, engineers, and application servers together over the Internet for industrial applications. The solution combines MRC Server, MRC Gateway, and MRC Client. The MRC Server is a connection management platform that determines how the MRC Gateways and MRC Clients are related. The MRC Gateway is a secure gateway that connects Ethernet-ready devices at remote sites to the MRC Client. The MRC Client is a software tool that allows engineers to choose which remote device to connect to from a user’s laptop. Another benefit of the MRC Server is that it gives administrators a lot of control over the remote connection including during which periods of time it can be accessed and the kind of features that are available.

Users can choose either BYOS (build your own server) business model to have full control of your MRC, or you can choose MRC Quick Link, which is a remote connection service hosted by Moxa to minimize maintenance efforts and allow users to focus more on their business.

Featured Highlights

  • Machine access is fully controlled by machine operators for on-demand maintenance service

  • An embedded firewall allows remote access under whitelist control without disrupting local networks at field sites

  • VPN knowledge is not required to deploy the solution

  • Plug & play operation makes it easy to get up and running

  • Supports existing IT cybersecurity policies

  • Less effort is required from your IT engineers

  • Changes to network configurations are not required at field sites

  • Connect with multiple field machines simultaneously via a virtual IP mapping scheme

User Scenarios

The MRC Suite supports multiple connection types and provides numerous benefits. Below are three examples where the Moxa Remote Connect Suite can benefit engineers and businesses.

On-Demand Remote Maintenance, Diagnosis, and Troubleshooting

To minimize security issues and reduce costs, Moxa Remote Connect allows engineers to build remote connections only when necessary.

Remote Monitoring Minimizes Onsite Maintenance

Moxa Remote Connect helps engineers monitor the status of machines operating at remote sites. Continual monitoring of machine status allows engineers to make adjustments to settings remotely, reducing the need for engineers to make site visits to troubleshoot and fix onsite issues.

LAN-Like Site-to-Site Secure Network Infrastructure

Moxa Remote Connect enables communication between different machines even though the machines are not at the same location. With Moxa Remote Connect, machines can transmit data to and from each other, just as though they were communicating over a local area network (LAN).

  • 10/100BaseT(X) Ports (RJ45 connector)


  • Cellular Standards


  • Band Options (US)

    MRC-1002-LTE-US-T: LTE Band B2 (1900 MHz) / LTE Band B4 (AWS MHz) / LTE Band B5 (850 MHz) / LTE Band B13 (700 MHz) / LTE Band B17 (700 MHz) / LTE Band B25 (1900 MHz)
    MRC-1002-LTE-US-T: UMTS/HSPA 2100 MHz / 1900 MHz / AWS MHz / 850 MHz / 900 MHz
    MRC-1002-LTE-US-T: Universal quad-band GSM/GPRS/EDGE 850 MHz / 900 MHz / 1800 MHz / 1900 MHz

  • Band Options (EU)

    MRC-1002-LTE-EU-T: LTE Band 20 (800 MHz) / LTE Band 5 (850 MHz) / LTE Band 8 (900 MHz) / LTE Band 3 (1800 MHz) / LTE Band 1 (2100 MHz) / LTE Band 7 (2600 MHz)
    MRC-1002-LTE-EU-T: UMTS/HSPA 5 MHz / 850 MHz / 8 MHz / 900 MHz

  • Band Option (APAC)

    MRC-1002-LTE-JP-T: LTE Band 19 (850 MHz) / LTE Band 6 (850 MHz) / LTE Band 6 (850 MHz) / LTE Band 8 (900 MHz) / LTE Band 3 (1800 MHz) / LTE Band 1 (2100 MHz)
    MRC-1002-LTE-JP-T: UMTS/HSPA 850 MHz / 850 MHz / 900 MHz / 2100 MHz

  • LTE Data Rate

    MRC-1002-LTE-US-T: 10 MHz bandwidth: 50 Mbps DL, 25 Mbps UL
    MRC-1002-LTE-US-T: 20 MHz bandwidth: 100 Mbps DL, 50 Mbps UL
    MRC-1002-LTE-EU-T: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
    MRC-1002-LTE-JP-T: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL

  • HSPA Data Rates

    42 Mbps DL, 5.76 Mbps UL (Category 24, 6)

  • GPRS Data Rates

    85.6 kbps DL, 42.8 kbps UL

  • EDGE Data Rates

    237 kbps DL, 237 kbps UL (Category 10, 12)

  • Antenna Connectors

    2 SMA connector(s)

  • LED Indicators

    USB, Power, Internet, Cloud, Key, Cellular Signal, Chain

  • USB Standards

    USB 2.0

  • Digital Inputs

    +13 to +30 V for state 1
    -30 to +3 V for state 0
    Max. input current: 8 mA

  • Contact Current Rating

    1 A @ 24 VDC

  • Input Current

    0.62 A @ 12 VDC

  • Input Voltage

    12 to 36 VDC

  • Power Consumption

    7.44 W

  • Housing


  • Dimensions

    101 x 27 x 128 mm (3.98 x 1.06 x 5.04 in)

  • Weight

    MRC-1002-T: 425 g (0.94 lb)
    MRC-1002-LTE-US-T: 470 g (1.04 lb)

  • EMI

    CISPR 32, FCC Part 15B Class A

  • EMC

    EN 55032/24, EN 61000-6-2/-6-4

  • EMS

    IEC 61000-4-2 ESD: Contact: 4 kV; Air: 8 kV
    IEC 61000-4-3 RS: 80 MHz to 1 GHz: 3 V/m
    IEC 61000-4-4 EFT: Power: 1 kV; Signal: 0.5 kV
    IEC 61000-4-5 Surge: Power: 0.5 kV
    IEC 61000-4-6 CS: 3 V
    IEC 61000-4-8 PFMF

  • Safety

    EN 61010-2-201

  • Shock

    IEC 60068-2-27

  • Freefall

    IEC 60068-2-32

  • Vibration

    IEC 60068-2-6

  • Time

    MRC-1002-T: 954,531 hrs
    MRC-1002-LTE-US-T: 561,262 hrs

  • Standards

    Telcordia (Bellcore) Standard TR/SR

  • Amazon AWS EC2

    Supports Amazon AWS EC2 service (can be downloaded from AWS Marketplace)

  • Licensing

    Apply for an MRC Server License from Moxa’s channels before activating your software portal

  • Operating System

    Windows 7/10 (32-bit or 64-bit)

Software, Firmware, and Drivers


Name Type Version Operating System Release Date
Software Package for Moxa Remote Connect Suite (MRC Client SW)
20.0 MB
Software Package v2.4
  • Windows 10
  • Windows 7
2020-01-17 Jan 17, 2020 Release notes
Firmware for Moxa Remote Connect Suite
15.4 MB
Firmware v2.4
2020-01-17 Jan 17, 2020 Release notes

Support Documents

Name Type Version Release Date
Tech Note for Moxa Remote Connect Suite (Getting Started with MRC Quick Link)
6.6 MB
Tech Note v1.1 2020-01-21 Jan 21, 2020
Datasheet for Moxa Remote Connect Suite
2.2 MB
Datasheet v1.2 2020-01-16 Jan 16, 2020
2D CAD for Moxa Remote Connect Suite (MRC-1002-LTE-JP_EU)
2.7 MB
2D CAD 2019-07-09 Jul 09, 2019
Tech Note: Moxa Remote Connect Suite Quick Start Guide
2.5 MB
Tech Note v1.1 2019-06-27 Jun 27, 2019
Manual for MRC-Server License
10.4 MB
Manual v1.1 2019-06-09 Jun 09, 2019
Manual for MRC-1002-T
2.8 MB
Manual v1.1 2019-06-09 Jun 09, 2019
Manual for MRC-1002-LTE-US-T
2.8 MB
Manual v1.1 2019-06-09 Jun 09, 2019
Tech Note: Recommended Procedure for STP Cable Grounding on Moxa's Industrial Ethernet Switches
558.3 KB
Tech Note v1.0 2019-02-12 Feb 12, 2019
Manual for Moxa Remote Connect Suite (client SW)
3.1 MB
Manual v1.0 2018-01-17 Jan 17, 2018
Manual for Moxa Remote Connect Suite (MRC-1002-LTE-US-T)
4.9 MB
Manual v1.0 2018-01-09 Jan 09, 2018
Manual for Moxa Remote Connect Suite (MRC-1002-T)
4.9 MB
Manual v1.0 2018-01-08 Jan 08, 2018

Available Models (3)

Show Images
moxa-mrc-1002-t-image.jpg | MoxaMRC-1002-Tmoxa-mrc-1002-lte-us-t-image.jpg | MoxaMRC-1002-LTE-US-Tmoxa-mrc-server-license-image.jpg | MoxaMRC-Server License
10/100BaseT(X) RJ45 Ethernet port22
LTE Cellular port1
No. of Concurrent Online Nodes Supported10
Operating Temp.-40 to 75°C-40 to 70°C
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Moxa Remote Connect Suite


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Moxa Remote Connect Suite


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Moxa Remote Connect Suite

MRC-Server License

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Buy online from our distributors