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Moxa Remote Connect Suite

Remote connection management platform for secure remote access

moxa-remote-connect-suite-image-(1).jpg | Moxa

Features and Benefits

  • Security with embedded firewall and whitelist remote access control
  • End-to-end data encryption
  • Support for point-to-point VPN connection to increase efficiency For MRC Quick Link Ultra only
  • Auto virtual IP mapping eliminates the need for field IP management
  • Transparent tunnels suitable for existing software tools
  • Flexibility for defining the relation between remote connections For MRC Quick Link Ultra only
  • Max. 3000 nodes (gateway and client) with support for 300 concurrent connected nodes More nodes by request
  • 3 years of free basic usage (5 concurrent connected node and 5 GB per month) for quick launch your operations Register by the S/N of Moxa gateway. After the three-year free period expires, you can purchase an add-on license to continue using the service
 
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Introduction

Moxa Remote Connect (MRC) is an easy-to-use, secure, and versatile networking solution designed to seamlessly bridge field devices, engineers, and application servers together over the Internet for industrial applications. The solution combines MRC Server, MRC Gateway, and MRC Client. The MRC Server is a connection management platform that determines how the MRC Gateways and MRC Clients are related. The MRC Gateway is a secure gateway that connects Ethernet-ready devices at remote sites to the MRC Client. The MRC Client is a software tool that allows engineers to choose which remote device to connect to from a user’s laptop. Another benefit of the MRC Server is that it gives administrators a lot of control over the remote connection including during which periods of time it can be accessed and the kind of features that are available.

Meanwhile, MRC Quick Link, a remote connection service hosted by Moxa, minimizes maintenance efforts and allows users to focus more on their business.

Featured Highlights

  • Machine access is fully controlled by machine operators for on-demand maintenance service

  • An embedded firewall allows remote access under whitelist control without disrupting local networks at field sites

  • VPN knowledge is not required to deploy the solution

  • Plug & play operation makes it easy to get up and running

  • Supports existing IT cybersecurity policies

  • Less effort is required from your IT engineers

  • Changes to network configurations are not required at field sites

  • Connect with multiple field machines simultaneously via a virtual IP mapping scheme

User Scenarios

The MRC Suite supports multiple connection types and provides numerous benefits. Below are three examples where the Moxa Remote Connect Suite can benefit engineers and businesses.

  • On-demand Remote Maintenance, Diagnosis, and Troubleshooting: To minimize security issues and reduce costs, Moxa Remote Connect allows engineers to build remote connections only when necessary.

  • Remote Monitoring Minimizes Onsite Maintenance: Moxa Remote Connect helps engineers monitor the status of machines operating at remote sites. Continual monitoring of machine status allows engineers to make adjustments to settings remotely, reducing the need for engineers to make site visits to troubleshoot and fix onsite issues.

  • LAN-like and site-to-site Secure Network Infrastructure: Moxa Remote Connect enables communication between different machines even though the machines are not at the same location. With Moxa Remote Connect, machines can transmit data to and from each other, just as though they were communicating over a local area network (LAN).

Secure Remote Connect

The MRC Suite offers a range of access control methods to ensure that unauthorized MRC clients cannot connect to the on-site MRC gateway. The Time-Based control can be set remotely and allows for one-time access for specific clients. The Physical-Based control is on-site and can be enabled or disabled by on-site personnel at any time. The Role-Based and Application-Based controls provide consistent protection.

  • Operating System

    Windows 10 (32-bit or 64-bit)

  • OnCell Products

    MRC Quick Link Ultra and MRC Client v4.0.0:
    OnCell 3120 (HW Rev 2.0.0; firmware v2.2.0 and higher)
    OnCell G4302 (firmware v3.9.0 and higher)

  • MRC Products

    MRC Quick Link and MRC Client v3.3.0:
    MRC-1002 gateway

Software, Firmware, and Drivers

FILTER

Name Type Checksum Version Operating System Release Date
Moxa Remote Connect Suite Software (MRC Client for MRC Quick Link Ultra)
40.6 MB
Software Package
SHA-512
v4.0.0
  • Windows 10
Jul 12, 2024 Jul 12, 2024 Release notes
Software Package for Moxa Remote Connect Suite (MRC Client SW)
21.4 MB
Software Package
SHA-512
v3.3.0
  • Windows 10
  • Windows 7
Sep 17, 2022 Sep 17, 2022 Release notes
Firmware for Moxa Remote Connect Suite (MRC-1002 Series)
34.7 MB
Firmware
SHA-512
v3.3.0
Sep 17, 2022 Sep 17, 2022 Release notes

Support Documents

Name Type Version Release Date
Datasheet for Moxa Remote Connect Suite
3.0 MB
Datasheet v2.5 Oct 14, 2024 Oct 14, 2024
Manual for MRC Quick Link Ultra
12.1 MB
Manual v1.0 Aug 02, 2024 Aug 02, 2024
Manual for Moxa Software License Portal
3.7 MB
Manual v1.0 Jul 14, 2021 Jul 14, 2021
QIG for Moxa Remote Connect Suite (MRC-1002 Series)
730.4 KB
QIG v3.1 Apr 27, 2021 Apr 27, 2021
2D CAD for Moxa Remote Connect Suite (MRC-1002-LTE-JP_EU)
2.7 MB
2D CAD Jul 09, 2019 Jul 09, 2019
Manual for Moxa Remote Connect Suite (MRC-1002 Series)
4.9 MB
Manual v1.0 Jan 09, 2018 Jan 09, 2018

Available Models (8)

Show Images
moxa-mrc-1002-lte-jp-t-image.jpg | MoxaMRC-1002-LTE-JP-Tmoxa-mrc-1002-lte-jp-image.jpg | MoxaMRC-1002-LTE-JPLIC-MRCQL-ADD-1Y-XN-SRmoxa-mrc-1002-lte-eu-image.jpg | MoxaMRC-1002-LTE-EU
10/100BaseT(X) RJ45
Ethernet Ports
22-2
LTE CellularVV-V
Operating Temp.-30 to 70°C-10 to 60°C--10 to 60°C
MRC Quick Link Add-on License--1-year customizable node quantity (min. 1 node; for MRC Quick Link Ultra only)-
Add to QuoteView BagAdd to QuoteView BagAdd to QuoteView BagAdd to QuoteView Bag
moxa-mrc-1002-lte-eu-t-image.jpg | MoxaMRC-1002-LTE-EU-Tmoxa-mrc-1002-lte-us-t-image.jpg | MoxaMRC-1002-LTE-US-TLIC-MRCQL-ADD-1Y-XGB-SRmoxa-mrc-1002-t-image.jpg | MoxaMRC-1002-T
10/100BaseT(X) RJ45
Ethernet Ports
22-2
LTE CellularVV--
Operating Temp.-30 to 70°C-40 to 70°C-40 to 75°C
MRC Quick Link Add-on License--1-year customizable monthly data traffic (min. 1 GB)-
Add to QuoteView BagAdd to QuoteView BagAdd to QuoteView BagAdd to QuoteView Bag

Effortless Access
to Your Remote Machines

Extend your industrial applications over secure remote connections with ease-of-use, hardened security and connectivity flexibility


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