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RMA Service
If your Moxa product needs servicing or repair, you can take advantage of Moxa's online Returned Merchandise Authorization (RMA) center. We offer repair service for both warranty and out-of-warranty Moxa products at the following locations:
  • Los Angeles, California, USA
  • Taipei, Taiwan
  • Shanghai, China

Before sending your product in, you will need to obtain an RMA number.Use our on-line request form to obtain an RMA number.

On our online RMA system, you may request RMA service, track the status of your returned item, obtain clarification on RMA issues, and print RMA reports. Our staff is available at any time to provide you with the most friendly and immediate service.

Contact our customer service at rma@moxa.com if you need further assistance.