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Product Support

Product FAQs

QUESTION

Why can’t my OnCell device connect to the cellular network when only the antenna B is plugged in?

SOLUTION

The LTE cellular module in the OnCell devices supports 1T2R, which means antenna A (ANT A) port supports both 1T and 1R and antenna B (ANT B) port only supports 1R. Therefore, when you initially try to establish a connection with only the ANT B port, the devices will not connect to the cellular network. But, if you try to connect with ANT A port, you will be able to establish a connection.

 

However, after a connection is established, the devices remain connected to the cellular network even if you remove one of the antennas because:

  1. The antenna’s SMA connector continues to transmit signals.
  2. After a connection is established, the antenna does not need high power to remain connected.

A series of use cases and the corresponding behavior of the antenna ports is given in the following table:

No.

Action

ANT A

ANT B

Result

1

Cold Start

No

Yes

No connection

2

After 10 min.

No

Yes

No connection

3

After 5 min, remove ANT B and connect ANT A

Yes

No

Connected to ISP’s cellular network

4

Remove ANT A

No

No

Remains connected to the cellular network (relies on the RSSI)

5

After 10 min.

No

No

Remains connected to the cellular network (relies on the RSSI)

6

Connect ANT B

No

Yes

Remains connected to the cellular network (relies on the RSSI)

Relevant Products

OnCell 3120-LTE-1 Series · OnCell G3150A-LTE Series · OnCell G3470A-LTE Series ·

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