Adding Mobile Network Visibility for a Rail Network
A high-speed railway operator built a fiber Ethernet backbone for data transmission between its Operation Management Center and other railway stations to ensure high network availability. The customer used about 30 Moxa industrial rackmount switches (IKS-G6524) to connect to the pre-existing Layer 3 networks, and used the MXstudio industrial network management software across the network management lifecycle, including installation, operation, maintenance, and diagnostics.
For example, the rail operator used the MXconfig industrial network configuration tool for initial mass deployment. Instead of manually configuring the MAC address of each switch and assigning IP addresses one by one, MXconfig allows users to configure IP address, VLAN, and redundancy protocols for a batch of switches at one time. MXconfig’s "Link Sequence Detection" function makes mass configuration easy by using the physical proximity of each switch to the computer to assign IP addresses. In this way, it's easy to tell which switch belongs to which station, reducing the amount of time engineers need to configure their switches.
Since the customer is already using MXview industrial network management software to monitor and manage the networks, Moxa introduced our new MXview ToGo mobile app to the railway operator's network administrators who recounted that they sometimes need to leave the control room for patrol inspection within and around the stations. MXview ToGo allows them to easily check the latest network status from their mobile phones. In addition, the simple dashboard design of the app makes it easier to tell whether the network is operating under Normal, Warning, or Critical conditions.
In one notable incident, an IT engineer received a push notification about a downed link, used the app to determine that the broken link was located between stations 5 and 6, connected to the MXview server to determine the cause, and then contacted the staff at stations 5 and 6 for onsite troubleshooting. Thanks to the app, they were able to find the root cause quickly, and get the network link back up and running in no time.
The use of effective network management applications can help network administrators accomplish tasks efficiently at different stages in the network management lifecycle. With changing business environments and improvements in mobile device technology, a mobile app for network monitoring allows administrators to be efficient, effective, and responsive when monitoring and maintaining an industrial network.
Using MXview ToGo app, administrators can view device and network status and receive real-time alerts on their mobile devices while on the move.In addition to mobile monitoring, the MXview ToGo supports smart device search and identification function. When in the field, automation engineers can read detailed device information, and can find a specific device among the racks quickly, effectively shorten the operational hours. Administrators can use the locator feature to quickly locate devices, improving service efficiency and minimizing system downtime.
Key Benefits of MXview ToGo App
- Real-time event alerts via push notification
- Instant network and device status check
- Smart device search and identificaiton
Lear more about MXview industrial network management software
Learn more about MXview ToGo mobile app
Watch the comparison video to see how fast MXconfig does mass confifuration for you.
Watch the video to learn how MXview ToGo app helps automation engineers